FAQ
Everything you need to know about the LeanX weight-management research system — or just ask our Research Assistant.
Is the LeanX System intended for human use?
No. LeanX is sold strictly for Research Use Only (RUO) in weight-management research. Not for human or animal consumption, diagnostic, or therapeutic use.
What is the pre-filled cartridge for?
Yes — it is what you think it is.
What’s included inside the LeanX kit?
Five sterile, research-grade components: precision injection pen, the 20mg weight-management pre-filled cartridge (2–3 month supply), sterile needle tips, alcohol prep wipes, and a premium navy carry case.
How fast will my order ship?
Dispatched the same business day for orders before 2pm AEST. Delivery is 1–4 business days depending on your location. Free express Aus-wide.
How is purity verified and what makes LeanX different?
Every production run is independently tested by Janoshik Analytical, with full batch reports available on request — giving you transparency on your weight-management research compound.
Do you ship internationally or only within Australia?
We currently ship Australia-wide with free express post, dispatched the same business day for orders before 2pm AEST.
How should I store the LeanX kit?
Once received, the cartridge must be stored in the refrigerator straight away. It is perfectly fine during transit thanks to its specialised formula, but should be refrigerated immediately on arrival.
What payment methods do you accept?
All major cards are accepted and processed securely at checkout.
Can I get help if I’m stuck?
Yes — our Research Assistant is available 24/7 via chat, and our human team replies within 12 hours.